Support
Need a hand with Talkr, found a bug or have an idea? Email us at contact@kaikulabs.com and we’ll get back to you as soon as we can, usually within two working days. It helps if you tell us which iPhone and iOS version you’re using.
Common questions
Talkr can’t hear me
Talkr needs microphone access to record your sessions. Open Settings on your iPhone, scroll to Talkr, and turn on Microphone. Then go back to the app and try again. If it still doesn’t work, check that no other app (such as a call) is using the microphone.
My session wasn’t analysed
Talk for at least 30 seconds so there’s enough to analyse, and check that you’re connected to the internet. If analysis fails, the app keeps your recording so you can try again without recording it twice.
I can’t sign in
Talkr uses Sign in with Google. Make sure you’re online and try again. If it keeps failing, email us and tell us what you see.
How do I change the language?
Talkr works in English and Spanish and follows your iPhone’s language. To change it, go to Settings › Talkr › Language on your iPhone, or change your iPhone’s language.
Where are my past sessions?
Tap your profile picture on the home screen to see your past sessions and their results.
Delete your account
To delete your account and all your data (your transcripts, scores and feedback), email contact@kaikulabs.com from the email address you sign in with. We’ll delete everything within 30 days and confirm when it’s done. Your recordings are never stored, so there are none to delete.